Powerful features
The features give you easy access to all the information you need to improve your customer experience, based on your and your competitors’ reviews.
Automatic collection
Fast and reliable background scraping from Google and TripAdvisor.
Real-time insights
Reviews are tracked on real-time basis.
Market benchmark
Benchmark your performance against the market average and best in class.
AI topic summaries
Get instant, automated AI text overviews summarising key customer feedback.
Clear dashboard
Track rating trends, review volume, and key stats in one clean view.
Monthly one-pagers
Download structured reputation reports ready to share with your team.
Full admin access
Manage user permissions, and organisation settings seamlessly.
Quick support
Fast assistance via site contact form or WhatsApp.
Your interactive review tracking dashboard
Gain deep insights into your customers’ experience via a clear and intuitive dashboard. Effortlessly track key data on your online reputation and overall review trends in real time. From there, explore the full summary of reviews to uncover trends and identify potential operational improvements.
Manage your online reputation
Monthly reputation report
Generate and download comprehensive reputation reports directly from the platform. Each report features topic deep dives and AI topic summaries to keep you and your team perfectly informed.
See how you rank against competitors
Easily benchmark your performance against the market average and a best-in-class competitor. If you manage a franchise, you can also use internal leaderboards to track which branches over- or under-perform.
Dive deep into your reviews
View all your collected reviews directly in the app through a clean dashboard featuring key statistics. Our platform automatically applies basic sentiment analysis (positive, neutral, or negative) and category labelling to all incoming feedback.
Frequently asked questions
Both. Our primary plan is optimised for single locations (1 project per organisation), while multi-branch chains with more than 5 locations can request a custom plan that includes multi-location dashboards, branch leaderboards, and extended user access.
You can generate executive reputation reports featuring auto-generated AI topic summaries, sentiment breakdowns, category deep dives, and performance benchmarking against category averages or specific competitors.
AlphaRainbow is a web-based platform optimised to run seamlessly in any browser on both desktop and mobile devices.
Reviews are scraped periodically in the background. You can also trigger manual, ad-hoc review collection whenever you need updated metrics.
AlphaRainbow currently collects and analyses review data directly from Google Maps and TripAdvisor.
Yes. You can benchmark your ratings and customer feedback against industry averages and competitors. For custom multi-location plans, you also get an internal leaderboard to track which branches over- or under-perform on ratings and sentiment.
Start turning customer feedback into clear, actionable insights today.
Join the forward-thinking companies that are taking full control of their online reputation.